Nolan Picini

Software engineer and technical leader with a wide range of experience spanning support engineering and fullstack engineering.

Experience

Reported to the CTO as the first engineering hire on the support team; established team processes and led 2 specialists.
Built internal tooling using Node.js and React, including content import tools for moving customers to Slab quickly and support dashboards for team efficiency.
Worked on new features and pages on our Gatsby.js marketing site (slab.com), such as our How Success is Written ebook.
Investigated product issues, identified root causes, and created detailed GitHub issues for engineering teams, sometimes going as far as fixing the bug.
Developed SQL BigQuery reporting dashboards for both internal operations and enterprise customer use.
Supported notable enterprise customers such as Asana, Forbes, and Fivetran.

Developed features for and maintained the company's in-house CMS while modernizing legacy ASP.NET codebase with Vue.js.
Collaborated directly with clients on website and app development, including SEO-optimized e-commerce sites boasting hundreds of thousands of products.
Oversaw projects and mentored interns and junior developers, contributing to both individual growth and team development.